Privacy Policy — 77g777 Bangladesh

This Privacy Policy applies to all personal data collected, processed, and stored by 77g777 in connection with the operation of the online casino and sports betting platform available at 77g777.app (the "Platform"). It covers data relating to registered Players, visitors who browse the Platform without registering, and individuals who contact 77g777 through any support channel.

77g777 is committed to protecting the privacy of every individual whose personal data we handle. We process personal data only for the specific, legitimate purposes described in this Policy, and we do not retain it for longer than is necessary to fulfil those purposes or to comply with applicable legal obligations.

By accessing the Platform, registering an account, or otherwise interacting with 77g777, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform and, if registered, request account closure by contacting our support team.

For the purposes of this Privacy Policy, 77g777 acts as the data controller in respect of all personal data collected through the Platform. As data controller, 77g777 determines the purposes and means by which personal data is processed.

All data protection queries, subject access requests, and requests for data deletion or correction should be directed to the 77g777 data protection contact, reachable via the email address listed in Section 16 of this Policy. We aim to acknowledge all data-related requests within 5 business days and to provide a substantive response within 14 business days of receipt.

Where 77g777 engages third-party service providers to process personal data on its behalf, those providers act as data processors under written agreements that require them to handle data in a manner consistent with this Privacy Policy and applicable data protection standards.

77g777 collects the categories of personal data set out in the table below. The data collected varies depending on whether you are a registered Player, an unregistered visitor, or a person contacting our support team.

77g777 does not intentionally collect sensitive special-category data (such as health data, biometric data, or political opinions) unless it is strictly required for responsible gaming compliance — for example, where a Player discloses a gambling-related health concern when requesting self-exclusion. Any such data is treated with the highest level of care and is accessible only to authorised staff.

77g777 collects personal data through the following channels:

• Direct interactions: Data you provide voluntarily when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or submitting a complaint.
• Automated technologies: Technical and usage data collected automatically when you visit the Platform, including data gathered via cookies, web beacons, server logs, and device fingerprinting scripts.
• Payment processors: Transaction confirmation data shared with 77g777 by bKash, Nagad, Rocket, Upay, Visa, and Mastercard when you initiate or receive a payment.
• Identity verification providers: Confirmation data returned by third-party KYC and identity verification services when 77g777 submits your documents for verification.
• Fraud detection partners: Risk signals and device reputation data supplied by third-party anti-fraud services to help 77g777 detect and prevent account fraud and money laundering.
• Game providers: Session and outcome data provided by game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) to enable fair-play auditing and dispute resolution.

77g777 processes personal data only for the purposes listed below. Where processing serves more than one purpose, all applicable purposes are listed.

• Account registration and management: Creating and maintaining your 77g777 player account, verifying your identity at registration and during KYC, and managing your account preferences and settings.
• Payment processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; recording transaction history; and resolving payment disputes.
• Game delivery and integrity: Providing access to casino games and sports betting markets; recording wager and outcome data for dispute resolution; auditing game integrity through RNG certification records.
• Fraud prevention and AML compliance: Detecting and investigating suspicious account activity, chargeback fraud, multi-accounting, and money laundering; reporting to relevant authorities where legally required.
• Customer support: Responding to queries, complaints, and dispute notifications; maintaining records of support interactions for quality assurance and training purposes.
• Responsible gaming: Monitoring wagering patterns for signs of problem gambling; enforcing self-exclusion and deposit limit requests; complying with responsible gaming obligations.
• Marketing communications (where opted in): Sending promotional offers, bonus notifications, and platform updates to Players who have expressly opted in to receive such communications.
• Platform improvement: Analysing aggregated usage data to improve the performance, usability, and content of the 77g777 Platform.

Each processing activity carried out by 77g777 rests on one of the following legal bases:

Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To withdraw marketing consent, use the unsubscribe link in any marketing email or contact support directly.

77g777 does not sell, rent, or trade your personal data. We share personal data only in the following circumstances and only to the extent strictly necessary:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and their processing intermediaries receive the minimum transaction data required to complete payment instructions.
• Identity verification providers: KYC vendors receive identity document data solely to perform regulated identity checks on behalf of 77g777.
• Game studios and content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and similar suppliers may receive anonymised session identifiers to deliver game content and resolve technical disputes. They do not receive your full identity data.
• Fraud and risk management partners: Anti-fraud and AML service providers receive hashed device fingerprints and risk signals to support fraud detection. They do not receive your full personal profile.
• Legal and regulatory authorities: 77g777 will disclose personal data to law enforcement, financial intelligence units, or regulatory bodies when required to do so by applicable law, court order, or valid legal process.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or part of 77g777's business, Player data may be transferred to the acquiring entity subject to equivalent privacy protections.

77g777 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device by a web server. The following types of cookies are used:

• Strictly necessary cookies: Required for the Platform to function. They maintain your login session, store your language and currency preferences, and ensure secure account access. These cookies cannot be disabled without disrupting Platform functionality.
• Performance and analytics cookies: Collect anonymised data about how visitors use the Platform — which pages are visited most, how long sessions last, and where users navigate from. This data is used exclusively to improve Platform performance.
• Functional cookies: Remember optional preferences you have set, such as your preferred game lobby layout or previously viewed game categories, to personalise your experience on return visits.
• Security cookies: Support fraud detection by recording device fingerprint data and flagging unusual session behaviour such as rapid IP switching or simultaneous logins from different locations.

You may manage or delete cookies at any time through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in and use the Platform. 77g777 does not use third-party advertising cookies or cross-site behavioural tracking cookies.

77g777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

• Active account data: Retained for the full duration of the account relationship, from registration through to account closure.
• Post-closure account data: Following account closure, identity, financial, and transaction data is retained for a minimum of 5 years to comply with anti-money-laundering regulations and to support dispute resolution.
• KYC documents: Retained for the period required by applicable AML regulations — typically 5 years from the date of the last transaction or account closure, whichever is later.
• Support communications: Retained for 3 years from the date of the last communication, unless a longer retention period is required in connection with an open dispute or legal proceeding.
• Marketing opt-in records: Retained for as long as you remain opted in, plus 3 years following opt-out to demonstrate consent compliance.
• Technical and usage data: Retained in anonymised or aggregated form only, with no individual-level retention beyond 13 months from collection.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. 77g777 does not retain data "just in case" — every data category has a defined retention schedule tied to a specific legal or operational justification.

As an individual whose personal data is processed by 77g777, you hold the following rights. To exercise any of these rights, contact 77g777 at the address provided in Section 16.

• Right of access: You may request a copy of all personal data that 77g777 holds about you, along with information on how it is used and with whom it is shared.
• Right to rectification: If any personal data held about you is inaccurate or incomplete, you may request that it be corrected. Many details can be updated directly from within your Account dashboard.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where processing is found to be unlawful. Note that deletion requests may be partially declined where retention is required by law (e.g., AML record-keeping obligations).
• Right to restrict processing: You may request that 77g777 limit its processing of your personal data in certain circumstances — for example, while the accuracy of the data is under dispute.
• Right to data portability: Where processing is based on your consent or performance of a contract and is carried out by automated means, you may request a machine-readable copy of your personal data for transfer to another controller.
• Right to object: You may object to processing based on legitimate interests, including profiling for responsible gaming monitoring. 77g777 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time by contacting support or using the opt-out mechanism in marketing communications.

77g777 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:

• Encryption in transit: All data transmitted between your device and the 77g777 Platform is protected by TLS 1.2 or higher (256-bit SSL encryption).
• Encryption at rest: Sensitive personal data fields — including identity documents, payment instrument details, and KYC records — are encrypted at rest using AES-256 encryption.
• Access controls: Access to Player personal data is restricted on a strict need-to-know basis. All internal access is logged, and access rights are reviewed periodically.
• Penetration testing: The 77g777 Platform undergoes regular independent security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident response: 77g777 maintains a documented data breach response procedure. In the event of a breach likely to result in high risk to affected individuals, 77g777 will notify impacted Players promptly.
• Staff training: All 77g777 staff who handle personal data receive regular data protection training and are bound by confidentiality obligations.

While 77g777 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. Players are encouraged to use strong, unique passwords and to enable any available two-factor authentication features on their accounts.

The 77g777 Platform is intended exclusively for adults aged 18 years and above. 77g777 does not knowingly collect, process, or retain personal data from any person under the age of 18.

Age verification checks are performed at the point of registration. If 77g777 discovers that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed without notice. Any funds deposited by an underage person will be returned to the originating payment method following an investigation.

77g777 primarily processes personal data within its operational infrastructure. Where data is transferred to or accessed by service providers located outside Bangladesh — for example, game studios, cloud infrastructure providers, or fraud detection services — such transfers are conducted only under appropriate safeguards.

These safeguards may include standard contractual clauses, binding corporate rules, or equivalent data protection mechanisms that ensure the receiving party handles your data to a standard equivalent to this Privacy Policy. 77g777 conducts due diligence on all third-party data processors before engaging their services and reviews these arrangements on a regular basis.

Players who wish to obtain information about the specific safeguards governing a particular cross-border transfer may submit a request to the data protection contact listed in Section 16.

77g777 sends promotional emails, SMS messages, and in-app notifications only to Players who have expressly opted in to receive such communications at the time of registration or through their Account settings. Marketing communications may include information about bonuses, new game releases, seasonal promotions (such as those tied to BPL, IPL, Eid, or Pohela Boishakh), and platform updates.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any 77g777 marketing email.
• Updating your communication preferences within your Account settings dashboard.
• Contacting 77g777 support directly and requesting removal from all marketing lists.

Opting out of marketing communications does not affect transactional communications — you will continue to receive account notifications, payment confirmations, security alerts, and support responses that are necessary for the operation of your account.

77g777 does not engage in unsolicited cold marketing. If you receive a communication purportedly from 77g777 that you did not opt in to receive, please report it to [email protected] immediately, as it may indicate an impersonation attempt.

77g777 reviews this Privacy Policy periodically and updates it as necessary to reflect changes in our data processing practices, applicable law, or regulatory guidance. The current version of the Privacy Policy is always available at 77g777.app/privacy-policy, with the effective date displayed prominently at the top of the document.

Where changes to the Privacy Policy are material — for example, where we introduce a new category of data processing, change our data sharing arrangements, or alter Player rights — 77g777 will notify registered Players via on-screen notification or email to the address registered on the Account, providing at least 14 days' notice before the revised Policy takes effect.

Continued use of the Platform following the effective date of any revised Privacy Policy constitutes acceptance of the updated terms. If you do not accept the revised Policy, you should cease using the Platform and request account closure before the effective date.

For all privacy-related queries, data rights requests, or concerns about the handling of your personal data, please contact the 77g777 data protection team using the details below. All communications should be sent in English or Bengali.

• Email: [email protected] (plain text — not a clickable link)
• Subject line for data requests: "Privacy Request — [Your Account Username]"
• Languages accepted: English and Bengali
• Operating hours: 24/7, Bangladesh Standard Time (BST, UTC+6)
• Acknowledgement time: Within 5 business days of receipt
• Response time: Within 14 business days for standard requests